Portwest

Working Smarter, Not Harder

Portwest

Trusted by millions of workers in more than 160 countries, Portwest is one of the world’s fastest growing workwear businesses. To keep up with demand for its wide range of innovative products, including high-viz jackets, PPE kits, and safety gloves, the company is increasingly embracing automation to improve productivity and reduce waste. As part of this journey, it commissioned an Automated Storage and Retrieval System (AS/RS) at its distribution center in Barnsley, UK. The system replaces what was formally a fully manual fulfilment process, transforming the business’s ability to satisfy demand for its products.

Following the implementation of Daifuku’s four-crane Mini Load AS/RS solution, Portwest has increased its productivity levels tenfold. Under its previous entirely manual fulfillment process, only 30 boxes could be processed per hour; however, automation enables them to fulfill 300 per hour. Automation has also dramatically reduced the rate of mis-picks, thereby increasing service levels and customer satisfaction.

Fully operational in summer 2024, the new warehouse automation system at Portwest’s 15,000 sq m facility in Barnsley has more than doubled handling capacity, thereby enabling the business to meet anticipated demand for its products.

Automated High Bay Storage

Daifuku’s Mini Load AS/RS comprises four high bay aisles serviced by four automated twin-fork cranes. High-density racking creates more than 76,000 unique locations within the upgraded facility. At more than 130 meters in length, the racking installation at Portwest is believed to be one of the longest installations of its kind in the UK.

The AS/RS solution is controlled by a bespoke WMS system, which works in tandem with Portwest’s incumbent M3 (ERP) operating system. The software intelligently manages the storage of cases, so that while high demand items are located in Zone A (at the front end of the racking), less popular SKUs are stored in Zone C, at the far end.

Key features of the system are its double-deep design and the ability of the cranes to transport two cases simultaneously. This enables greater storage capacity while providing high throughput, allowing greater warehouse efficiencies to be achieved.

Technology in Operation

System

The Mini Load AS/RS has increased Portwest’s picking productivity by a factor of ten.

Mini Load Stacker Crane

In simple terms, the Portwest operation works on the basis of a central in-feed of cartons, which are transported to appropriate zones (A, B or C) of the high-bay storage racking, depending on their demand profile. Daifuku worked closely with ULMA, its preferred European partner, to develop and install all of the in-feed transit conveyor systems.

Daifuku’s four cranes, the heart of the Mini Load system, are highly versatile and can handle plastic containers, trays or in this case cardboard cartons. When called, cartons are delivered from the AS/RS facility into one of three lines:

Lane one
These items replenish the adjoining AutoStore, which serves pick and pack orders.
Lanes two and three
Handle bulk orders to customers, supplying cartons for onward dispatch via next day delivery.

One of the benefits of this system is its simplicity. Once a consignment of goods arrives, all operators need to do is enter a carton into the system and automation will do the rest. As long as it has a barcode or label, the AS/RS will store it away until it is called upon.

Power to the People

Portwest

All staff at Portwest received extensive training on operating the system, while the Daifuku team remained on-site during the 12 weeks after commissioning. The Daifuku Service Department worked closely with the team at Portwest to give them the confidence they needed to operate the system, which was especially important in the lead up to their peak winter period.

Moreover, while automation is sometimes accused of deskilling people and taking jobs, Daifuku helped to upskill warehouse staff, who are now doing far more varied and enriching roles. And given the improved efficiencies achieved at the Barnsley facility, Portwest is maintaining its headcount.

Not a single person was made redundant as a result of automation at Portwest. Moreover, staff have been reskilled and deployed into more value roles.

Co-operation and Construction

One of the major challenges of the Portwest project was the fact that it was a “live” operation – with any automation needing to be installed within a working warehouse. This created several unique issues that had to be overcome.

First was the fact that an existing mezzanine floor had to be taken out. Then there was the pre-existing floor, which was more than a decade old and not flat enough to accommodate racking. Thirdly, the racking, automation and other association technology had to be installed with no impact on the day-to-day activity of the warehouse.

Working in close co-operation with the main site contractor, SDE, Daifuku was able to complete the initial installation in the summer of 2024, with no incidents or near-misses reported.

Customer's Voice

"As a responsible business, our objective was not to use automation to reduce our headcount. It’s all about productivity. We’ve not made a single person redundant as a result of this programme. It’s simply meant that we have been able to improve efficiency and increase capacity, while redeploying people into other, more engaging roles within the business."

Automation for the Nation

Portwest’s experience demonstrates that appropriate technology within the intralogistics function can transform the efficiency of manual handling processes. The business’s adoption of warehouse automation has drastically reduced mis-picks, doubled capacity and also created new roles at its site in South Yorkshire. Now that’s working smarter, not harder!

Discover More

Curious about what the Daifuku Mini Load can do for your operations? Explore the Mini Load AS/RS to see how it enhances efficiency and space utilization. Want to see how we’re supporting customers across Europe? Visit our Daifuku Europe page for local case studies, insights, and more.

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