Formulation of the Medium-Term Action Plan
The Daifuku Group formulated the CSR Action Plan in 2014, as a medium-term plan that sets up targets according to the six initiatives and clarifies the actual content of the initiatives. Coinciding with the start of the 4-year “Value Innovation 2020” management plan in 2017, we have performed revisions aimed at enhancing the impact of our CSR initiatives.
Action Plan PDF
Achievements in FY 2017
- Provide high quality products and services
- Strengthen risk management
- Nurture relationships of trust with our suppliers
- Respect human dignity (human rights, labor practices, safety, health)
- Create good relations with communities
- Contribute to the environment through corporate activities
Provide high quality products and services
| Description of Initiatives (Materiality) |
KPI | 2017 | ||
|---|---|---|---|---|
| Scope | Target | Results | ||
| 1. Maintain and improve product and service quality to satisfy customer needs around the world | (1) Maintain ISO9001 certification acquisition for all production sites | (1) Global | (1) Maintain certification | (1) Maintain certification |
| (2) Defects in products and services (compared to FY2014 basic unit) | (2) Japan | (2) 90% or less | (2) 59% | |
| (3) Number of people who have acquired the Safety Assessor qualification (*Note 1) | (3) Japan | (3) 320 | (3) 509 | |
| 2. Strengthen technology development platform | Number of inventors (*Note 2) | Global | 140 | 122 |
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Provide high quality products and services
Strengthen risk management
| Description of Initiatives (Materiality) |
KPI | 2017 | ||
|---|---|---|---|---|
| Scope | Target | Results | ||
| 3. Ensure compliance and prevent corruption | (1) Maintenance of compliance and its initiatives | (1) Global | (1) Identify compliance status | (1) Conduct group-wide compliance surveys to assess implementation |
| (2) Types of training and educational programs regarding compliance | (2) Global | (2) 12 types or more | (2) 13 types | |
| (3) Periodic setting up and implementation of awareness initiatives | (3) Japan | (3) Implementation in October | (3) Implementation in October (Internal discussion meeting) | |
| (4) Revision of internal reporting system | (4) Global | (4) Change of system | (4) Revision during 2017, operation start in April 2018 | |
| 4. Promote and strengthen information security measures | (1) Percentage receiving information security training | (1) Global | (1) Participation rate 70% | (1) Participation rate 77.7% |
| (2) The number of training sessions conducted against targeted email attacks | (2) Global | (2) 1 training session | (2) 1 training session | |
| 5. Continue expanding business continuity management | (1) Risk assessment implementation rate | (1) Global | (1) 100% | (1) 100% |
| (2) The number of training sessions held for confirming the operational situation of suppliers in an emergency | (2) Japan | (2) 1 time | (2) 2 time | |
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Nurture a relationships of trust with our suppliers
| Description of Initiatives (Materiality) |
KPI | 2017 | ||
|---|---|---|---|---|
| Scope | Target | Results | ||
| 6. Promote CSR procurement in the supply chain | Percentage of suppliers visited (cumulative) | Japan | Dissemination of basic procurement policy and CSR procurement standards (newly formulated) | Dissemination to approximately 1,200 partner companies via inter-company electronic data interchange system (EDI) and our website |
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Nurture relationships of trust with our suppliers
Respect human dignity(human rights, labor practices, safety, health)
| Description of Initiatives (Materiality) |
KPI | 2017 | ||
|---|---|---|---|---|
| Scope | Target | Results | ||
| 7. Eliminate workplace accidents and serious accidents | (1) Frequency Rate | (1) Japan | (1) 0.222 | (1) 0.61 |
| (2) Severity Rate | (2) Japan | (2) 0.003 | (2) 0.03 | |
| 8. Promote diversity | (1) Ratio of female employee recruitment | (1) Japan | (1) 13% | (1) 8% |
| (2) Number of female employees in managerial positions | (2) Japan | (2) 11 | (2) 11 | |
| (3) Employment rate of people with disabilities | (3) Japan | (3) 1.9% | (3) 1.9% | |
| 9. Create a comfortable workplace environment | (1) Average paid leave utilization rate | (1) Japan | (1) 62% | (1) 55.9% |
| (2) Diagnosis rate of lifestyle diseases in health examinations | (2) Japan | (2) 50% | (2) 52.6% | |
| (3) Surveys of employee awareness (overall satisfaction level is out of five points) | (3) Japan | (3) Every other year | (3) － | |
| 10. Promote human resource development | (1) Number of people who have TOEIC scores of over 600 | (1) Japan | (1) 135 | (1) 121 |
| (2) Number of people certified by the Global Business Trainee Program (*Note 3) | (2) Japan | (2) 150 | (2) 142 | |
| (3) Number of people enrolled in self-development e-learning programs | (3) Japan | (3) 180 | (3) 139 | |
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Respect human dignity (Human rights, Labor practices, safety, health)
Create good relations with communities
| Description of Initiatives (Materiality) |
KPI | 2017 | ||
|---|---|---|---|---|
| Scope | Target | Results | ||
| 11. Encourage communication with shareholders and investors | (1) Publication of reports that contain non-financial data, and listing this on the website | (1) Global | (1) Issuing of Corporate Governance Report in English | (1) Corporate Governance Report in English issued |
| (2) Number of participants in briefings for private investors | (2) Global | (2) 500 or more | (2) 770 | |
| 12. Encourage communication with local communities and society at large, and social contribution activities | Number participating in social contribution activities | Global | Call for action to all groups | Information sharing via intranet etc. |
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Create good relations with communities
Contribute to the environment through corporate activities
| Description of Initiatives (Materiality) |
KPI | 2017 | ||
|---|---|---|---|---|
| Scope | Target | Results | ||
| 13. Promote environmentally friendly activities in business operations | (1) Total CO2 emissions from production and office locations (compared with levels in FY2005) | (1) Japan | (4) Reduction of 38% or more | (4) 41% |
| (2) CO2 emissions from production and office locations (per basic unit of net sales compared with levels in FY2005) | (2) Japan | (2) 75% or less | (2) 51.7% | |
| (3) Global CO2 emissions (per basic unit of net sales compared with levels in FY2011) | (3) Global | (3) 62% or less | (3) 48.3% | |
| (4) Waste generated (per basic unit of net sales compared with levels in FY2005) | (4) Japan | (4) 73% or less | (4) 61% | |
| (5) Amount of water used (per basic unit of net sales compared with levels in FY2005) | (5) Japan | (5) 60% or less | (5) 34.8% | |
| (6) Amount of water used globally (per basic unit of net sales compared with levels in FY2011) | (6) Global | (6) 42% or less | (6) 28.3% | |
| 14. Expand environmentally friendly products and services | (1) Number of Certified Eco-Products (*Note 4) | (1) Global | (1) 42 | (1) 46 |
| (2) Contribution to reducing CO2 emission from products and services (*Note 5) | (2) Global | (2) 53,000ｔ-CO2 | (2) 53,327ｔ-CO2 | |
| 15. Strengthen environmental management platform | (1) Number of participants in the Eco-Action program (*Note 6) | (1) Global | (1) 5,700 | (1) 7,474 |
| (2) Implementation rate of D-EMS (Daifuku-Eco Management System) (*Note 7) | (2) Global | (2) 90% | (2) 90% | |
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Contribute to the environment through corporate activities
- Note 1: A qualification related to safety for designers of machinery and manufacturing site technicians, certified by Japan Certification Corporation.
- Note 2: The person who made an invention is listed as the inventor on the patent application document.
- Note 3: A course for those capable of working overseas.
- Note 4: Products that have been certified according to the environmental performance rating and certification system based on Daifuku’s own standards.
- Note5: The amount of CO2 after subtracting all CO2 emissions from Daifuku products and services in society from CO2 emissions in fiscal 2005, which is the base year.
- Note 6: Participants in the Eco-Action program, which rewards Eco-points for environmental activities undertaken independently by employees.
- Note 7: A system that collectively manages and surveys the environmental data of Daifuku Group business locations, and utilizes this for environmentally considerate activities.
