At Daifuku Malaysia, we go beyond delivering world-class automation solutions. We treat your equipment as if it were our own, ensuring it operates at peak performance every day. Our commitment is clear: we will never leave you unsupported. With Daifuku Malaysia, you gain more than a system provider — you gain a long-term partner dedicated to the success of your automation investment.
While the system is yours after hanoder, as the manufacturer we know it inside out, which is why we are capable of providing the best service to support your operations every day. Our experienced team is committed to keeping your systems performing at top efficiency, today and well into the future, ensuring your business gets the most out of your automation investment, helping it remain competitive, reliable, and ready for whatever comes next.
Your System, Our Commitment
Unplanned downtime can disrupt entire supply chains. That’s why Daifuku Malaysia offers hotline support in Malay and English, along with rapid on-site assistance whenever needed. Many of the same maintenance team members who take part in installation and commissioning continue to support your system, giving them deep knowledge from day one. This familiarity allows them to take immediate action to restore functionality, ensuring your operations continue without compromise and giving you peace of mind that help is available whenever you need it.
Parts Supply Having the right parts on hand is essential to keeping operations running smoothly. Daifuku provides genuine parts and supports customers in arranging timely replacements when needed. We also recommend keeping essential spares in stock, based on their criticality and lead time.
Preventive Maintenance
Preventing problems before they occur is key to maintaining reliable operations. We continuously track system health, detect early warning signs, and resolve potential issues before they impact operations.
Our preventive maintenance programs include thorough inspections, timely servicing, and proactive adjustments to detect potential issues early. This approach reduces the risk of unplanned downtime, extends the lifespan of your equipment, and keeps your system performing at peak levels every day.
System Upgrades & Modifications
Automation technology evolves rapidly, and so should your systems. Our engineers work closely with you to implement upgrades and modifications such as control renewals and component replacements that extend system life and maintain stable performance.
When your operations change, we also propose layout modifications to meet the new requirements. These improvements help keep your automated warehouse reliable and adaptable to future business needs.
Training
People are central to successful automation. Well-trained operators and maintenance teams are essential for stable, efficient daily operations. We provide structured training programs that equip your staff with the skills and confidence to operate, troubleshoot, and maintain your systems safely and effectively.
This ensures that knowledge is transferred from Daifuku to your team and stays within your organization, giving you the assurance that the system is properly run and maintained.
Contact Us
For product inquiries, please reach out to us via our Contact Us page.
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