Relationship to SDGs
|16. Peace, justice and strong institutions||16.5||Substantially reduce corruption and bribery in all their forms|
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|Carry out anti-corruption training||Carry out training and follow-ups for domestic and overseas parties with authority to accept/make orders|
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We have set up a Compliance Committee that is chaired by our CEO, and also established a Group Code of Conduct (revised in April 2019 to enhance the group compliance system). Meanwhile, we are also carrying out activities to ensure compliance, equity, and morality within the Group. As a part of these activities, we are conducting company-wide compliance training to raise the compliance awareness of each of our employees.
Operation of Internal Reporting Systems Based on the Whistleblower Protection Act, we established new internal reporting system regulations and operating standards across the Group in 2018, and we are currently running on this system. In addition to the internal reporting desk, we have established a multi-lingual external reporting desk (with neutral external contractors). Anonymous reports are accepted by this reporting desk, and in addition to employees of Daifuku and the Daifuku Group, ongoing business partners are also free to use this system. The Whistleblower Bureau is responsible for the administration of this system, and verifies the facts of the report, determines the course of action to take, and handles investigations among other duties. Investigations differ depending on the severity of the reported case, the degree of urgency, and whether or not there is involvement of upper management. Should a compliance problem be identified through the investigation, corrective action and measures to prevent a recurrence are taken. Critical problems are reported to the Compliance Committee and the Auditors Board. The confidentiality of people involved in internal report work is maintained and we work to protect whistleblowers from unfair treatment deriving from their act of filing a report.
To buttress the effectiveness of this system, the top management communicate through internal company networks the message that anyone can safely use this system, and we carry out continuous compliance training for employees.
For our efforts to prevent corruption, Daifuku is a signatory company to the UN Global Compact and we participate in the Corruption Prevention Subcommittee to gather information and exchange opinions, and we have set forth bribery prevention regulations for the entire Group to carry out more transparent business transactions. We continue to apply these regulations with even more detailed rules for our Group’s transactions with particularly high-risk countries as identified on the corruption perception index.
When we provide entertainment or gifts etc., Daifuku has constructed a system where employees first make a filing through a dedicated database, and an approving officer, based on the position authority standards, verifies the presence or absence of the provision of illicit advantages, provides approval for the filing, and a report is submitted after the act takes place. Moreover, an internal audit is carried out regularly to verify that this system is running accordingly.
Compliance education and training KPI
The CEO sends out messages to all employees via the company intranet to communicate the CEO’s stance on compliance. We are also providing continual education and awareness on compliance to all employees through various training programs, so as to thoroughly familiarize everyone with corporate ethics.
As business transactions with various countries and regions continue to increase with the globalization of business, we have been strengthening compliance education on anti-corruption laws and competition laws in each country. Also, for level-specific employee training programs, such as those for new employees and newly appointed managers, we are making efforts to establish and spread an awareness of compliance by ensuring the observance of various laws including the subcontractors act and security export control policies, as well as holding lectures on respecting human rights and outlining professional ethics. In fiscal 2019, we held 14 types of training and education events (target was 14 or more).
- Position-specific training
- Grobal staff training
- Training for executives
- Seminars on compliance with competition laws and the prevention of bribery
- Presentations on internal reporting system and past compliance cases
Compliance Enhancement Month
We have set every October as Compliance Enhancement Month, during which we conduct activities to raise the compliance awareness of our employees. This year’s program was a seminar introducing cases of fraudulent activities, which we held at our major business sites in Japan. Some of the initiatives so far to familiarize employees with compliance include featuring an interview between a compliance expert and our CEO in our in-house journal, and holding compliance-related round-table talks among staff of various levels and positions.