Quality Management System

Using a quality management system based on ISO 9001 as stipulated by the International Organization for Standardization, Daifuku guarantees quality during every stage of planning, sales, design, manufacturing, installation and service.

S.Q.C.D.E. and Management System

Daifuku strives to improve safety, quality, cost, delivery and ecological awareness in all its business activities. Having improved our quality and environmental measures using the ISO management system, Daifuku implemented an occupational health and safety management system (OHSMS) at the Shiga Works facility. Daifuku ensures safety and sanitation in Shiga, factories worldwide, installation sites, and after-sales service facilities.

Improvement Proposal Activities

Daifuku places emphasis on improvement proposal activities and has recorded significant achievements by diligently conducting improvements at our work sites. There were 3,623 proposals for improvement of operations, cost reduction, quality, safety, environment, and other matters made during fiscal 2015. We will continue to actively undertake improvement activities.

The number of Improvement Proposal

Patent Acquisition

Daifuku actively applies for patents and acquisition of rights focused mainly on newly developed products. In recent years, with the progress of globalization, patent applications outside of Japan are also increasing, with the ratio rising especially for the Asia region, such as China, South Korea, and Taiwan.

Transition of patents by country (region)

Creative Merit Award

A member from the Daifuku Group were awarded Japan’s Creative Merit Award by the Minister of Education, Culture, Sports, Science and Technology. This award is given to those in the field of science and technology who have made outstanding achievements in creativity and originality that have contributed to improvement in technology, such in workability, product quality, and cost. Daifuku Group employees has been presented with this award for thirteen consecutive years, with a total of 38 employees becoming recipients.

Product Safety

To ensure the safety of Daifuku's products, the engineering and design divisions conduct risk assessment on existing models and newly developed products in accordance with internal regulations. Furthermore, Daifuku has a controlled plan to develop young design staff members with product safety-related education conducted by experts, both in-house and from outside. Sixty-nine had already obtained Safety Assessor qualification* by fiscal 2015. In the future, to utilize risk assessment from the standpoint of labor safety, persons in charge on the manufacturing floor will also aim to acquire this qualification. This will be further expanded to include installation work and service.

  • * Safety Assessor (SA): Persons with basic knowledge and capability required to confirm the adequacy of safety, in addition to having the ability to judge the overall safety adequacy.
    Safety Sub-assessor (SSA): Persons with basic knowledge and capability required to confirm the adequacy of safety.

Qualified Internal Safety Assessors

Skills Training System

Daifuku has established a one-of-a-kind production system and holds various training to develop global personnel and pass along the skills and techniques of experienced personnel to the younger generation. We also strive to sustain and improve the necessary techniques for manufacturing by regularly holding tests under the skill evaluation program.

Number of qualified

Number of qualified
  Basic Level Intermediate Level Advanced Level
Welding 180 79 6
Assembly 167 18  

*You can scroll horizontally .

Skills improvement activities worldwide

Skills improvement activities worldwide

In order to maintain uniform product quality both in and out of Japan, skills verification and training are conducted at Daifuku's manufacturing bases outside of Japan. Daifuku (China) Manufacturing Co., Ltd. and Daifuku (China) Automation Co., Ltd., our manufacturing bases in China, have both been conducting Daifuku (China) Group Skills Evaluation for welding and assembly since 2010. In 2014, a unique assembly evaluation was started at Taiwan Daifuku Co., Ltd.

Employee teamwork contests

Employee teamwork contests

Daifuku places emphasis on improvement proposal activities and has recorded significant achievements by diligently and continuously conducting improvements at our work sites. As a highlight, an annual group presentation contest attended by members of top management is held between teams that have passed the preliminary round. Teams from Group companies in Japan, USA, China, and South Korea participated in the contest held in March 2016.