Targets and Results

In the four-year business plan for 2027, we have reviewed our priority topics and set KPIs and four-year (fiscal 2024–2027) targets. The progress for our fiscal 2025 initiatives can be found on this page.

Evolving existing businesses, expanding into new areas, developing next-generation solutions

We are strengthening the development of products and solutions that incorporate advanced technologies as well as our proposals aimed at new markets and meeting customer needs. We are making steady progress toward achieving the targets set for each business unit.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Development utilizing advanced technologies including AI Introduction of cutting-edge technology to products and services Global
  • Improve system efficiency and energy-saving performance using AI and battery technologies
  • Establish predictive maintenance using AI and IoT technologies
  • Worked toward the realization of complete automation by continuing to expand and provide solutions such as XY-picking robots and SLAM autonomous mobile robots (AMR)
  • Developed unmanned overhead hoist transport (OHT) using battery technologies to reduce power consumption
  • Improved transport efficiency through operation control utilizing AI and other technologies
  • Developed new systems and products utilizing image recognition technology
  • Continued to develop a predictive maintenance system utilizing AI
Expansion of service business Service sales Global 160.0 billion yen 176.6 billion yen
Development of new domains and creation of new businesses Penetration into new markets and new business areas; commercialization of new products Global
  • Develop systems for new areas
  • Cultivate new customers and expand business areas globally
  • Develop next-generation solutions
  • Made proposals for further automation solutions for frozen warehouses
  • Expanded the scope of target processes for rechargeable battery and semiconductor manufacturing, and made proposals for automation solutions
  • Provided automation solutions for back-end processes in semiconductor manufacturing, such as wafer stacking and direct bonding
  • Developed new in-house logistics and parts transport systems for next-generation car manufacturing plants
  • Expanded the acquisition of certifications for the delivery of systems to airports
  • Provided waste collection vehicle washer

Predictive maintenance system using AI technology

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Model of a predictive maintenance system
Model of a predictive maintenance system

In our intralogistics business, the Group has established a unique predictive maintenance system that automates visual, manual, and auditory inspections. The predictive maintenance system measures vibration, heat generation, and acoustics using our proprietary sensors, analyzes the data collected by edge devices onsite using a PC, and notifies the customer of equipment abnormalities and predicted failure points. The system also automatically uploads data to the cloud, analyzes failure data, and builds an equipment diagnostic abnormality detection model using AI. This system eliminates conveyor system breakdowns and keeps equipment running smoothly.

Establishing a system to bolster growth

We are taking steps for the cultivation of human resources who will lead further growth of the Group and future-oriented technical development. We are also maintaining capital investments in Japan, the United States, and India, as well as investments for digitalization and expansion of our human capital.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Investment and platform fortification for innovation creation Investments in areas of growth* Global
  • Invest approximately 160.0 billion yen (cumulative total from the fiscal year ended December 31, 2024, to the fiscal year ending December 31, 2027)
  • Invested in areas of growth: 74.8 billion yen (cumulative total from the fiscal year ended December 31, 2024, to the fiscal year ended December 31, 2025; of which results for the fiscal year ended December 31, 2025: 48.4 billion yen)
Cultivation of human resources proficient in AI and other digital skills
  • Implement Company-wide training, including e-learning (rolled out incrementally to all employees)
  • Cultivate data scientists and other specialized human resources (cumulative from the fiscal year ended December 31, 2024, to the fiscal year ending December 31, 2027: 180 people)
  • Continued to implement an e-learning course and an education program on AI and DX (e-learning course: taken by a cumulative total of 3,500 employees (of these, a cumulative total of 2,450 employees completed the course between November 2023 and December 2025); training program for data scientists and other specialists: taken by a cumulative total of 173 participants (of these, a cumulative total of 107 participants completed the program between January 2024 and December 2025))
Promotion of industry-government-academia collaboration, M&A, alliances, etc.
  • Continue consideration of M&A and alliances
  • Carry out development through joint research and collaboration with universities and companies
  • Considered and conducted research and development on next-generation technologies with multiple universities, research institutes, and companies
  • *Capital investment, R&D expenses, investment in human capital, etc.

Advancing into the back-end processes of semiconductor manufacturing

The process of manufacturing semiconductors is divided into the front-end process of forming circuits on silicon wafers and the back-end process of cutting chips individually from wafers and working them into finished products. The cleanroom business of our Group has mainly provided transportation systems for the front-end process of semiconductor manufacturing lines. In recent years, however, we are gaining momentum in the development of next-generation technologies for back-end processes such as 3D stacking, in which multiple chips are stacked to enhance performance. As the importance of the back-end processes in the semiconductor manufacturing process increases, so does the need for automated transfer. In order to provide automated solutions for back-end processes, we are working to develop products that can accommodate the increased weight and diversified shapes of materials to be transported.
In addition, beginning in fiscal 2024, we are participating as a founding member of the Semiconductor Assembly Test Automation and Standardization Research Association (SATAS). SATAS was founded by 15 companies and organizations, which include semiconductor manufacturers, semiconductor manufacturing equipment and automated transport equipment manufacturers, and standardization organizations. At SATAS, we are creating the technologies and industry standard specifications necessary for back-end process automation as well as developing and integrating equipment and verifying its operation. We are aiming for practical application by 2028.

Construction of new plants

In fiscal 2023, Daifuku (Suzhou) Cleanroom Automation Co., Ltd., which handles sales and manufacturing of transport systems for LCD and semiconductor plants in Suzhou, China, relocated and began operations at a newly built headquarters and plant. The site has an area of approximately 31,000m2 and a total floor area of approximately 37,000m2, and this new facility is expected to increase production capacity by about 1.4 times that of the previous. The facility was built based on the concepts of progressiveness, energy conservation, CO2 emissions reduction, and social contribution, and it includes a display line for customers, a large-scale photovoltaic system on the roof, and a work environment that contributes to employee productivity.

Daifuku Intralogistics India Private Limited, which develops systems for general manufacturing and distribution industries, has constructed a new plant in Telangana, India, and full-scale operations began in April of 2025. Due to the growth of the Indian market in recent years, the demand for material handling systems is increasing dramatically. With the construction of this new factory, the company will manufacture automated warehouses, conveyors, and other systems for manufacturers in the food, chemicals, machinery, and rubber product industries as well as retail, transport, and warehousing distributors, expanding the product lineup. The production space has been expanded to approximately four times that of the previous plant, and it is expected to double in size again in the future with further expansion. In addition, photovoltaic systems have been installed on the premises, and initiatives to reduce CO2 emissions are underway.

Revamping overall business operations

In order to disseminate the Group’s Sustainable Procurement Guidelines and to understand and mitigate risks in the supply chain, we started implementing a self-assessment questionnaire (SAQ) for suppliers in Japan based on these guidelines. We are strengthening our management of procurement risks through audits based on the results of responses to this questionnaire and interviews with subsidiaries outside of Japan among other measures.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Social responsibility in the supply chain Strengthening of supply chain management Global
  • Japan: identify supplier risks and implement audits
  • Group companies outside of Japan: conduct visits, assess conditions, and address risks
  • Conducted a questionnaire for domestic suppliers and performed audits based on the risks we identified
  • Conducted interviews with subsidiaries outside of Japan (in Taiwan, South Korea, and China) Launched sustainable procurement activities in Taiwan and South Korea
Pursuit of product quality and product safety Number of serious accidents* related to product and system safety Global 0 occurrences 0 occurrences
  • *Accidents caused by the malfunction of the Group’s products or systems leading to death or serious illness and/or injury during operations (injury and/or illness requiring 30 or more days of treatment)

Safety reinforcement

Within and outside of Japan, the number of accidents resulting in lost time remained at the same level as the previous fiscal year. In order to prevent the recurrence of similar accidents, we will strengthen safety training within and outside of Japan, such as by sharing examples of past accidents.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Ensure occupational safety and health Frequency rate: Japan
(outside of Japan)*1
Global 0.261 (0.5) 1.000 (0.740)
Severity rate: Japan
(outside of Japan)*1
0.004 (0.016) 0.045 (0.020)
Number of serious accidents*1, *2 0 occurrences 0 occurrences
  • *1Calculations include installation contractors
  • *2Accidents resulting in death or permanent injury during work at Daifuku

Eliminating environmental impact

To achieve the Daifuku Environmental Vision 2050, we are working to reduce the CO2 emissions generated throughout our supply chain and introduce electricity derived from renewable energy sources, and we are globally expanding our activities related to biodiversity conservation.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Addressing climate change Daifuku CO2 emissions reduction rate (compared to FY2018)
(Scopes 1 + 2)
Global 52% 56.4%
Percentage of electricity derived from renewable energy sources 66% 73.9%
Reduction rate of CO2 emissions from purchased goods and services*1
(Scope 3 Category 1)
  • Expand and disseminate CO2 emissions reduction programs*2 throughout the supply chain
  • Held online briefings aimed at reducing CO2 emissions for 153 major suppliers in Japan and continued collecting CO2 emissions data from suppliers
Reduction rate of CO2 emissions from the use of sold products*1
(Scope 3 Category 11)
  • Improve energy-saving performance of products and systems
  • Implemented LCAs (Life Cycle Assessments) for all new product and system development
Promoting resource recycling Landfill disposal rate Global Domestic: less than 1%
Outside of Japan: less than 5%
Domestic: 1.1%
Outside of Japan: 4.1%
Reduction rate of waste emissions per unit sales*3
(compared to FY2023)
7% -8.4%
Reduction rate of water consumption per unit sales*4
(compared to FY2018)
44% 38.1%
Coexisting with nature Rate of implementation of biodiversity conservation activities at major sites*5 Global 50% 63.6%
Global expansion of Sustainability Action*6
  • Expand and raise awareness of the program
  • Conducted e-learning on biodiversity globally
  • Implemented two sustainability action programs globally
  • *1For Scope 3 Category 1 and Category 11, pursue qualitative targets with the aim of a 30% reduction (compared to the fiscal year ended March 31, 2019) by the fiscal year ending December 31, 2030
  • *2Daifuku’s own framework on efforts (sharing of goals and supporting measures to reduce emissions, etc.) to reduce CO2 emissions at suppliers
  • *3Waste generated (tons) divided by net sales (100 million yen)
  • *4Water consumption (1,000 m3) divided by net sales (100 million yen)
  • *5Sites with 100 or more employees
  • *6Daifuku’s unique employee-participatory program for sustainability awareness and training

Strengthening management structure and refining business management

In addition to strengthening our management structure by improving the effectiveness of the Board of Directors, we are working to disseminate the management philosophy, Group policies, management strategies, etc., and to strengthen our response to critical risks with a view to refining business management on a global scale. We will also continue to engage in dialogue with all stakeholders and reflect the findings into our measures.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Strengthening governance Improvement of the effectiveness of the Board of Directors Daifuku Co., Ltd
  • Conduct evaluations of the effectiveness of the Board of Directors and address issues
  • Conducted evaluations of the effectiveness of the Board of Directors by obtaining support from a third-party organization to perform questionnaires and interviews and analyze the results
  • To address issues identified from the evaluation results, (1) implemented initiatives to refine business management (developing investment management processes, promoting management with greater awareness of cost of capital, promoting initiatives for the application of IFRS, etc.) and (2) enhanced the support structure for the Board of Directors (providing opportunities for interaction between outside officers, improving and enhancing the content of materials, strengthening support for operations, etc.)
Dissemination of management philosophy and strategies Global
  • Continue to implement awareness activities for officers and employees
  • Conducted e-learning on the long-term vision and four-year business plan for all employees within and outside of Japan
  • Expanded video content and delivered messages from C-suite roles
Ensuring compliance
  • Implement education and training on key compliance risks
  • Conducted compliance awareness survey of employees globally (responses: 5,861)
  • Launched fact-finding survey of trading compliance globally
  • Held lectures on Competition Law during the Compliance Awareness Month
  • Implemented compliance training (total of 20 sessions, including seven video training sessions) tailored to the needs of various ranks
  • Held Compliance Promotion Subcommittee meetings semiannually and promoted activities to raise compliance awareness throughout the Group
Implementation of countermeasures against major risks
  • Implement risk assessments and monitoring
  • Collect information on risk indicators, including emerging risks, and analyze their impact
  • Review crisis management systems and strengthen emergency response capabilities
  • Conducted risk assessments based on questionnaire responses as part of the PDCA cycle for risk management activities, and identified new major risks at the Risk Management Committee (the Committee also monitored major risks that had already been selected and were under continuous management)
  • Conducted management interviews to confirm current risk recognition and discuss potential response measures
  • Considered a dedicated BCP organization toward the restructuring of the BCM system
Fulfillment of stakeholder communication Number of dialogue meetings held with shareholders and investors (non-unique) Global More than 1,200 companies 1,726 companies
Enhancement of communication with stakeholders
  • Enhance information disclosure (financial and non-financial)
  • Ascertain management issues through dialogue with stakeholders
  • Implement measures to increase brand awareness across a broad spectrum
  • Actively participate in social contribution activities
  • Continuously created engagement opportunities by holding IR events for shareholders and institutional investors within and outside of Japan
  • Created new opportunities for dialogue between outside directors, institutional investors, and securities company analysts
  • Created advertisements based on new advertising policies and presented them on television, in trains, etc. Also expanded targeted ads for use on social media, etc.
  • Promoted our brand by participating in exhibitions within and outside of Japan
  • Held press conferences to spread awareness through the media
  • Accepted social studies field trip groups and workplace experience groups. Continued conducting community cleaning activities, etc.
Maintenance and improvement of evaluations from external rating agencies
  • CDP climate change: A- or higher
  • Continue as a constituent in FTSE4Good
  • MSCI ESG rating: AA or higher
  • Received an A rating (the highest rating) for climate change from CDP
  • Continued to be included in FTSE4Good
  • Achieved an AA rating in the MSCI ESG Rating

Organizational strengthening

We are working to expand the human capital necessary to achieve further growth and to create an environment where each employee is able to realize a sense of job satisfaction and ease of work. Moreover, we are increasing our efforts to respect human rights, including by continuing to conduct human rights due diligence and beginning to consider the introduction of grievance mechanisms to support this process.

Materiality Key Performance Indicators
(KPIs)
Scope FY2025 Targets and Results
Targets Results
Staff recruitment, retention, and training Rate of sufficiency of number of prospective successors for key positions Global
  • Develop a pool of human resources (visualize experience and skills)
  • Prospective successor sufficiency rate of 100% by the fiscal year ending December 31, 2027 (the fiscal year ended March 31, 2024: 68%)
  • Updated succession plans and continued monitoring at the Group’s Human Resources Committee and Business Unit Human Resources Committee (Group’s Human Resources Committee: held twice; Business Unit Human Resources Committee: held 12 times)
  • Prospective successor sufficiency rate: 72%
  • Introduced MBA program-based strategic, financial, and organizational theory into new general manager training
Compounding of the human resources system in response to securement of specialized human resources Daifuku Co., Ltd.
  • Consider and implement new systems and measures (compensation, work systems, work locations, and recruitment measures for highly specialized personnel)
  • Improve adopted systems
  • Established Kyoto Lab to secure technical personnel
  • Introduced a region-specific employee system for certain job categories
  • Introduced a sign-on bonus program for targeted talent
Respect for human rights Establishment of a human rights due diligence system Global
  • Implement the human rights due diligence PDCA cycle
  • Implement risk assessments within and outside of Japan
  • Build grievance mechanisms
  • Conducted impact assessments on one supplier in Japan
  • Performed improvement measure follow-up following impact assessments of two subsidiaries outside of Japan and their two suppliers
  • Considered the introduction of a grievance mechanism system through Grievance Mechanism Introduction Project under the Sustainability Promotion Committee
Implementation of human rights training
  • Establish education and training systems on human rights
  • Develop educational content for Group employees
  • Held lectures and conducted group work on human rights and harassment in rank-based training in Japan
  • Deliberated addition of content related to human rights to the education program provided to Group employees
Diversity and inclusion Number of female managers (ratio) Daifuku Co., Ltd.
  • 60 female managers (7.6%) by the fiscal year ending December 31, 2027
50 female managers (6.9%)
Creation of an environment where diverse personnel can work effectively
  • Promote internal awareness of diversity
  • Create a work environment considerate of minorities
  • Established new Women Internal Network Growing (WING) community program for female managers
  • The D&I Subcommittee and Labor-Management Special Committee gathered needs for childcare-related improvements, and we revised our systems in accordance with amendments to the Child Care and Family Care Leave Act (April 2025)
  • Conducted awareness-raising seminars, aimed at employees in management positions, regarding childcare- and family care-related systems
Improvement of employee engagement Engagement survey score Global
  • No survey implementation (we plan to conduct the survey within and outside of Japan simultaneously in May 2026)
Implementation of engagement survey and issue response
  • Identify issues from survey results and implement countermeasures
  • Visited a subsidiary outside of Japan that conducted surveys in the fiscal year ended March 31, 2024 and conducted follow-ups on the measures implemented (one company)
  • Held business unit-specific briefings (total of six times) and division-specific workshops (total of 29 times) based on the survey results for the fiscal year ended December 31, 2024, and formulated and implemented action plans for individual divisions

Please refer to the document below for the priority topics and results of the Sustainability Action Plan, effective fiscal 2021 through fiscal 2023.

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