Technical Support

Choose from Daifuku North America's various support plans and services to best serve your company's needs.

General Support

Daifuku North America offers technical support for all our material handling systems, including conveyors, AGVs, AS/RS and baggage handling systems as well as supplied materials, even if they are outside of their warranty. Our team is staffed with knowledgeable and experienced designers, engineers and field service personnel who are trained to troubleshoot problems. All inquiries are handled on a first come, first serve basis by calling 1-877-529-3221.

Advanced Support

For quicker response and same day support, you can purchase Daifuku North America's Advanced Support program. Advanced Support offers the same benefits as General Support, but provides priority assistance during normal business hours on a first come, first serve basis.

Preferred Support

Preferred Support guarantees that your support needs will be addressed within one hour of your initial call, regardless of the time of day. Daifuku North America's highly-trained support staff is dedicated to resolving your issue 24/7, 365 days a year.

Tech Support Claim

Technical Support