Principal Initiatives

Based on the concept that safety is the ultimate priority, Daifuku promotes safety management initiatives throughout the whole group and amongst its suppliers. In order to eradicate workplace accidents, it is essential to eliminate danger in our offices, with on machinery and equipment and within on work by risk assessment, as well as by entrenching a "corporate culture that ranks the safety and health of its employees as the highest priority" through safety training education at each stage of occupational life.

Initiative Materiality and relationship to SDGs

SDGs pursued by Daifuku

SDGs pursued by Daifuku


  • Eliminate workplace accidents and serious accidents

CSR Action Plan KPIs and targets for 2020

  • Frequency Rate: 0.19
  • Severity Rate: 0.003

Promotion Framework

Based on the prioritization of safety above everything else, the Central Safety and Health Committee was established directly under the control of the president, in order to work towards the eradication of workplace accidents. Beneath this committee, the regional Health and Safety Committees and various expert committees (installation/manufacturing/procurement) have been set up to maintain the safety and health management systems across the Daifuku group. With the aim of continuing our safety culture cultivated over many years, as well as aiming for fundamental safety by thrashing out all the potential risks, Daifuku has obtained the occupational safety and health management system certification (OHSAS 18001) at all its major sites.
In addition, as a result of serious accidents that have occurred in the past, we cooperate and share information with our suppliers through Safety Cooperation Associations and health and safety seminar for top management. The cooperation and information sharing are aimed at achieving mutually cultivated safety.

Occupational Safety and Health Management Promotion System

Safety Initiatives

Frequency rate and severity rate KPI

We identify the accident frequency rate and severity rate as a safety management indicator for the Daifuku Group. We share this information around the Group and instruct departments that require improvement in order to raise safety awareness.
For fiscal 2018, we did not reach our goals. One factor that led to an uptick in occupational accidents is the decline in safety techniques and knowhow being passed on to new employees due to diversification of the employment system, resulting in a reduction in on-site safety awareness. Going forward, Daifuku will continue hands-on safety training in an effort to increase safety awareness.

Frequency Rate:
The number of casualties per one million employee-hours worked at sites and branches worldwide. This rate indicates the frequency of accidents.
FY2018 target: 0.19, FY2018 result: 1.4, FY2019 target: 0.19
Severity Rate:
The number of lost work days experienced per 1,000 work hours. This rate indicates the severity of accidents.
FY2018 target: 0.003, FY2018 result: 0.04, FY2019 target: 0.003
  • * About change of target value
    We expanded the scope of safety management in our business activities to also include subsidiaries and partner companies and revised the target figures for frequency rates and severity rates from 2018.

Safety Training

Safety training program

Skills, awareness, and knowledge are required to work safely. Our employees take skills training courses taught by external organizations to improve their skills. They also participate in special training courses inside and outside the company to develop awareness and aquire knowledge. We provide special training in-house for operating cranes, as well as low voltage training and special training for grinding wheel handling etc.

Safety training facility

Safety Training Facility

We train employees to understand risks, maintain awareness of safety, and act safe by providing them with simulated experiences of dangers at installation and manufacturing sites. We also extend training to our partners' employees in the same manner.

Safety training worldwide

Safety Training Worldwide

Daifuku implements training on safety management, methods, risk assessment, work safety standards, and so forth, for supervisors in installation departments at Group companies in the same manner as the training implemented in Japan, to improve the level of safety management.

Traffic safety education

Safety Training Worldwide

As we own 780 vehicles, we aim to eliminate accidents involving company vehicles. To achieve this we are developing accident awareness education that incorporates video of accidents involving company vehicles for our 2,600 company vehicle license holders.

Safety Activities

Health and safety seminar for top management

To prevent workplace accidents, a high level of safety awareness in top management is important, and seminars are held every year to establish a safety oriented culture within supplier and Daifuku management. At these seminars, we are also aiming to raise awareness of safety through an award program that commends suppliers who actively carry out safety and health initiatives.

Global Safety Meeting

In line with the globalization of our business, we hold a Global Safety Meeting every year, to exchange safety related information throughout the Daifuku Group. At this meeting, we introduce safety-focused initiatives at Group companies worldwide, in order to deepen the understanding of differences in working environment and to raise the standard of safety across the Daifuku Group.

Joint safety patrol by three affiliates

Safety patrol

In May 2019, twelve executives from Daifuku (China) Co., Ltd., Daifuku (China) Manufacturing Co., Ltd., and Daifuku (China) Automation Co., Ltd. conducted a joint safety patrol of an automated warehouse installation at a customer site. The purpose of the patrol was to raise and highlight employee safety awareness.

Improvement in Working Environment

Improvement in Working Environment

To guard against heatstroke and improve working conditions, we have introduced air conditioned clothing for machine operators.

Occupational Health and Safety Management System Certification

All production sites and primary locations in Japan, and all main production sites overseas, have obtained and maintained certification for occupational health and safety management systems such as ISO 45001. As of January 2020, in terms of sales ratio production has been 100% certified in Japan and 31% certified overseas.