Daifuku Report 2019

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Co-Creating New ValueDaifuku Value Creation ModelThis section provides details on each element of the value creation model found on pages 16-17.Co-Creating New ValueDaifuku Value Creation ModelDaifuku seeks to streamline logistics and, as a material handling systems manufacturer and integrator, has been able to achieve signicant growth. Under our company creed Hini Arata, we aim to be a Value Innovator enhancing the competitiveness of our customers and, in tandem with contributing to the development of society, take up the challenge to enhance our corporate value.Company CreedDetails on pages 24-33Details on pages 20-21Details on pages 22-23Value InnovationDaifuku’s CSRCorporate GovernanceSocial EnvironmentsInputOutcomeDaifuku Business ActivitiesOutputIncrease in movement of people and goods on a global scaleIntensifying global environmental issuesChanges in industrial structure due to innovative technologyMedium-Term Business PlanDetails on pages 44-57Details on pages 34-43Financial• Increase sales• Raise operating margin• Secure ROE of 10% or higher• Enhance corporate value by investing in business growth while continuing to boost net incomeNon-FinancialFor details, see our website:www.daifuku.com/ sustainability/management/planEconomic ValueSocial ValueFA&DAATeceFAAWTAFAElectronicsSocial and Relationship CapitalHuman CapitalFinancial CapitalIntellectual CapitalManufactured CapitalNatural CapitalGlobal ReachRealizing a sustainable societyProviding the best solutions to give our customers a competitive edge EmployeesCommunitiesSuppliersCustomersShareholders and Investors New NeedsMaintenance and UpgradesSystem DevelopmentProviding SolutionsValue Chain1617Daifuku Report 2019ABCDIncrease in movement of people and goods on a global scale– Expansion of e-commerce– Growth of worldwide air passengers– Economic growth in developing countriesChanges in industrial structure due to innovative technology– Expansion of digital economy with the use of IoT*1, ICT*2, AI*3, and big data– Introduction of robotics technology*1 Internet of Things*2 Information and Communications Technology*3 Artificial IntelligenceIntensifying global environmental issues– Climate change– Global warmingFinancial Capital Strong financial foundation for sustainable corporate activities– Consolidated net assets: 222.8 billion yenManufactured Capital Production bases to provide quality products in effective and stable manner– Major production sites: 20– Capital investment: 7.9 billion yenHuman Capital Global and diverse human resources that revitalize an organization– Employees: 9,857 (of which, 6,459 outside Japan)Intellectual Capital Our long-established wealth of experience, expertise, leading-edge technology and knowhow– Patents held: 3,068– R&D expenses: 8.6 billion yenSocial and Relationship CapitalSystems to develop bonds of trust with stakeholders– Global locations: 26 countries and regions– Visitors to Hini Arata Kan demo center: 27,977Natural Capital Conserving natural resources to maintain a sustainable society– Certified Daifuku Eco-Products: 54Each figure is based on fiscal 2018 results.ASocial EnvironmentsBInput18