Basic Stance

As globalization progresses and economic activities are carried out in a series of chains and networks, we need to take social responsibility for not only our products and services, but also our supply chains. The company code of conduct stipulates our trading policy, and regulates the compliance of all our executives and employees. Additionally, we will share the basic procurement policy that was revised in 2017 with our suppliers, to promote supply chains that operate responsibly.

Promotion Framework

This initiative is promoted mainly by corporate affairs and each business operation. We take measures to share our procurement policies with our suppliers by visiting them based on the results of their self-assessment regarding CSR related items, as well as by disseminating the basic procurement policy revised in April 2017 and the CSR procurement standards that is comprised of CSR elements.
Through the cross-sectional organization called the Production Compliance Committee, we also provide lectures regarding compliance in the fields of manufacturing and procurement, as well as for knowledge acquisition for employees in charge of procurement. We will continue to hold presentations to exchange information and share our policies with our suppliers.

Basic Procurement Policy

In accordance with our management policy and corporate code of conduct, we conduct business with our partners under the following basic procurement policy:

  • 1. Fairness, Impartiality
  • (1) We will open the door wide, both in Japan and overseas, and provide opportunities for free competition.
  • (2) We will select our business partners through the comprehensive evaluation of quality, technology development capabilities, economy and stable supply, as well as business conditions, etc.
  • (3) We will establish a relationship of mutual trust with all our business partners and endeavor to conduct fair, impartial and transparent transactions.
  • 2. Safety, Quality, Cost, Delivery
  • (1) We will pursue the creation of a safe and healthy working environment.
  • (2) We will pursue the optimization of procurement through the maintenance, improvement and enhancement of Q (quality), C (cost) and D (delivery).
  • 3. CSR Procurement
  • (1) We will conduct CSR activities to fulfill our social responsibility in terms of compliance, human rights, labor, environmental preservation, regional contribution and so on.

  • We have formulated the CSR Procurement Standards and will promote CSR activities with all business partners.

    *CSR Procurement - the activities carried out by an enterprise in the entire supply chain in the procurement of products and materials in cooperation with suppliers through the addition of CSR elements such as compliance, human rights, labor, environmental preservation and regional contribution to existing elements such as safety, quality, performance, price and delivery period.

    CSR Procurement Standards

    • 1. Safety
    • (1) To prevent labor accidents, etc., we will endeavor to secure the safety of employees, etc. by taking appropriate safety measures.
    • (2) We will grasp the state of labor accidents and work-related illness and take appropriate measures for the prevention of recurrence.
    • (3) We will work on the creation of a safe and healthy working environment by placing top priority on ensuring safety and health at work.
    • 2. Quality, Cost, Delivery
    • (1) We will endeavor to maintain, improve and enhance quality, costs and delivery.
    • (2) We will secure appropriate quality and delivery and pursue optimal costs.
    • (3) We will endeavor to establish a production system that can provide stable supply and a crisis management system for incidents such as accidents.
    • 3. Compliance
    • (1) We will faithfully perform work according to laws and regulations, social norms and corporate ethics relating to all countries and regions in Japan and overseas.
    • (2) We will properly manage confidential information and personal information and thoroughly ensure information security.
    • (3) We will not provide benefits or facilities, including the grant and receipt of improper benefits and the demand for returns related to work.
    • (4) We will not have any relationships with antisocial forces, including transactions, by taking a resolute attitude against them, and will conduct fair business.
    • 4. Human Rights, Labor
    • (1) We will understand the cultures and customs of countries and regions and work on the creation of a company where the human rights of all people are respected.
    • (2) We will eliminate child labor, a poor environment, forced labor and working for long hours, and will work on the creation of a positive environment that is suitable for work.
    • (3) We will endeavor to develop human resources with the knowledge, technologies and skills necessary to support business activities in Japan and overseas.
    • 5. Environmental Preservation and Regional Contribution
    • (1) We will promote environmentally friendly procurement. *The Green Procurement Guidelines (formulated in November 2005) shall apply to procurement in Japan.
    • (2) We will conduct energy saving activities such as resource conservation and waste reduction.
    • (3) We will live in harmony with the communities and society where we conduct business activities.
    • (4) We will endeavor to participate actively in social support activities.

    • Procurement Qualification Evaluation

      Procurement is an important task directly linked to financial results. In strict enforcement of compliance, Daifuku has introduced a qualification system for persons engaged in procurement operations so that they obtain the necessary knowledge to conduct their work. The number of qualified employees as of June 30, 2017 is 1,301 (including Group companies).

      Daifuku conducts business together with each supplier based on the basic procurement policy and the green procurement guidelines. We will strive to establish and maintain good relationships based on mutual trust, so that each party can conduct their work securely, while observing related regulations.

      Management and Production Trends Presentation

      Management and Production Trends Presentation

      The Management and Production Trends Presentation is held annually, and invites the leaders of our business partners ranging from manufacturers and trading companies to processing, installation, servicing, design and software-development. FY2017 marks the 80th anniversary, and 185 business partners were invited to the gathering held as a thank-you event. In addition to the CEO looking back at the previous year, previewing this year’s financial outlook and explaining managerial policies, there was a variety of other sessions including a special lecture from economic analyst Mr. Takuro Morinaga.

      Supplier Quality Development (S.Q.D.) Award System

      Supplier Quality Development (S.Q.D.) Award System

      In fiscal 2003, Daifuku launched the Supplier Quality Development (S.Q.D.) Award system to commend outstanding goods-related suppliers and installation contractors. In fiscal 2017, from among a total of 205 companies, we presented the S.Q.D. Award to seven companies.

      Health and Safety Seminar for Suppliers

      Health and Safety Seminar for Suppliers

      As part of our ongoing effort to eradicate occupational accidents throughout the Daifuku Group, we hold our Health and Safety Seminar for Suppliers every year.
      At the seminar held in November 2016, we invited the heads of 144 principal suppliers to share their policies and information on comprehensive health and safety management with Daifuku and its partner companies.

      Safety Award System

      Safety Award System

      In fiscal 2016, we established our Safety Award System as a means of commending suppliers who implement model initiatives to prevent daily workplace accidents and create secure workplaces. After presenting the health and safety management initiatives adopted by our various suppliers, we commended individual companies in recognition of their leading divisions in terms of construction work, production, and procurement.

      Green Procurement

      Green Procurement

      Daifuku believes that the manufacturing of environmentally friendly products is a mission it must achieve as a global company. Under the motto, "We will not buy, use, or sell any hazardous materials," we formulated our "Green Procurement Guidelines" in November 2005.
      In April 2012, we issued the Green Procurement Guidelines, The contents were updated in line with our Environmental Vision 2020 and featured the list of banned chemical substances designated by the Company. The 4th edition of the Guidelines, which has updates of banned chemical substances, was issued in July 2013.

Supplier Operations Verification System

We have introduced a Supplier Operations Verification System, as part of a scheme to strengthen our business continuity plans. It makes communications and announcements via email for verification in disaster situations by swiftly and accurately ascertaining the situation of our partners in a disaster, as well as whether staff members are safe. It then shares this information in order to plan for the quick recovery of the entire supply chain and the normalization of operations.